As 2025 comes to a close, we’re taking a moment to look back on a year full of growth, collaboration, and shared wins. To do that, we’ve been asking ourselves and our customers one question: What’s something you’re proud of achieving this year?
From streamlining operations to innovating in the lab, we’re inspired by the entire Chem-Impex community!
Hear what some of them have to say:
Meena & Nitin Shah - Chem-Impex Founders
"This year, we're most proud of the incredible collaboration and resilience across our team. Building a culture where innovation thrives and every member feels empowered has been a key milestone for us."
Evan R. - Amide, Chem-Impex Customer in Research and Development
“This year at Amide, I'm particularly proud of us beginning our manufacturing expansion. The team has built two new synthesizers, and we made a significant investment in purification and analytical equipment, allowing us to greatly increase our output and better support our customers.”
Jane Liu - BRT Technologies, Chem-Impex Customer in Research and Development
"I am proud that BRT successfully executed a solid pilot study for a new partner. This pilot caused us to push our synthesis platform in a way we hadn’t pushed it before – yet the results we generated were well-received, in the timeline we promised, and pave the road for follow-up projects. The BRT team is amazing, and this is just one example of why."
Adam L. - Chem-Impex Warehouse Team
“The whole warehouse operation has been integrated, which resulted in an increase in our on-time shipping rate from 96% to 99.6%. Such innovations are proof of our dedication to being efficient, precise and to always keeping our customer satisfied.”
Jamie & Jessica Shah - Chem-Impex Leadership
“This year, we’re most proud that we didn’t just do more, but we also did things differently. We challenged old habits, tightened our systems, and made real progress toward becoming the company we keep saying we want to be. One example: we hired our first Account Managers (Linda and Craig!) so we could show up for customers with faster responses, stronger relationships, and better support at every step of the order and service process. Change isn’t easy, but we proved we can move with intention and heart.”
Lewis Y. - Chem-Impex Scientific Team
“Our team created an automated system to keep our product information in sync between our website and our internal database. Thus, when product information is updated internally, that change gets reflected on our website by the next day.”
LaTreasha S.- Chem-Impex Scientific Team
“We seamlessly onboarded to a new ticketing system while preserving high service standards, consistently delivering first responses within 2 hours and sustaining a 98% CSAT rating.”